Refund policy
At Revera Sculpt, your satisfaction matters. Although Swiss law does not require a right of return for online purchases, we voluntarily offer a 30-day money-back guarantee.
You have 30 days from receiving your order to return the product, provided it is complete, in its original packaging and in good condition.
To start a return, contact us at contact@reverasculpt.ch with your order number. We will tell you what to do next.
Return shipping costs are paid by the customer, unless the product is defective or we made a mistake.
Once the return has been received and checked, the refund is issued within 5 to 10 business days to the payment method used for the purchase.
If the product is defective on arrival, contact us immediately with photos: we will offer a replacement or a full refund, including return shipping costs.
Warranty: every Revera Sculpt™ device comes with a 2-year warranty from the date of purchase.